Terms of service
TERMS OF SERVICE
WELCOME
Welcome to NOSPOTLEFT. References to "NOSPOTLEFT," "we," "us," or "our" in this document refer to our company and its online retail operations within the United Kingdom.
These Terms of Service ("Terms") govern your access to and use of our website, products, features, applications, and related services (collectively, the "Platform"). By using our Platform, you agree to these Terms of Service and our Privacy Policy. If you do not accept these Terms in full, you must refrain from using the Platform.
1. USER ELIGIBILITY AND ACCOUNT REGISTRATION
You must be of legal age in your country of residence to use the Platform. If a minor accesses the Platform under your supervision, you accept full responsibility for their actions.
Some features require creating an account with accurate information, including name, email, payment, and shipping address. You are responsible for maintaining your account credentials and all activity under your account. Accounts are personal and cannot be transferred or shared.
2. GENERAL CONDITIONS OF USE
NOSPOTLEFT may refuse service at its discretion. Content transmitted through our Platform (excluding payment information) may be modified for technical reasons. All payment card data is encrypted during transmission.
Reproduction, resale, or commercial use of any portion of the Platform without written permission is prohibited. Headings are for convenience only and have no legal effect.
3. CONTENT ACCURACY AND RELIABILITY
While we strive for accuracy, NOSPOTLEFT does not guarantee that content on the Platform is complete, current, or error-free. Use of the Platform is at your own risk. We are not obligated to update outdated information.
4. PRICING AND AVAILABILITY CHANGES
All prices and product availability are subject to change without notice. NOSPOTLEFT may modify, pause, or discontinue products or services at any time. We are not liable for any resulting adjustments or interruptions.
5. PRODUCTS AND STOCK LIMITATIONS
Products may be available only through our online store. Inventory is limited and subject to availability. Colours and designs may vary depending on device displays. We reserve the right to limit sales by region, quantity, or other factors. Offers are void where prohibited by law.
6. ORDER ACCEPTANCE AND CANCELLATION
NOSPOTLEFT may accept, decline, or cancel orders at its discretion. Purchase limits may apply per person, account, or address. If your order is modified or cancelled, we will attempt to contact you using the provided details.
7. THIRD-PARTY TOOLS AND INTEGRATIONS
Third-party tools or services accessed through the Platform are provided "as is." NOSPOTLEFT does not endorse or guarantee these services. Use of such tools is at your own risk.
8. EXTERNAL LINKS AND THIRD-PARTY CONTENT
The Platform may include links to third-party websites. NOSPOTLEFT is not responsible for the content, accuracy, legality, or appropriateness of external sites.
9. USER-SUBMITTED CONTENT
Any comments, suggestions, or materials you submit grant NOSPOTLEFT a perpetual, royalty-free, worldwide licence to use, adapt, and distribute such content. We are not required to provide attribution or compensation.
10. PERSONAL DATA AND PRIVACY
Your personal information is handled according to our Privacy Policy, which explains data collection, use, storage, and protection in compliance with applicable laws in the United Kingdom.
11. ERRORS AND CORRECTIONS
The Platform may contain typographical or factual errors in product descriptions, pricing, promotions, or availability. We may correct errors at any time without notice, even after an order is submitted.
12. PROHIBITED CONDUCT
You may not use the Platform to:
- Violate any law
- Infringe intellectual property
- Transmit viruses or malware
- Harass or threaten others
- Submit false or misleading information
- Collect personal data without consent
- Spam or harvest data
- Engage in immoral or obscene activities
- Circumvent security features
13. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
The Platform is provided "as is" and "as available." NOSPOTLEFT makes no warranties regarding uninterrupted or error-free operation.
To the fullest extent allowed by law, NOSPOTLEFT and its affiliates are not liable for any damages arising from your use of the Platform. Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, for fraud, or for your statutory rights as a consumer.
14. INDEMNIFICATION
You agree to indemnify and hold NOSPOTLEFT, its affiliates, and representatives harmless from claims, losses, damages, or expenses arising from your violation of these Terms or applicable law.
15. SEVERABILITY
If any provision is unlawful or unenforceable, it will be severed, and the remaining Terms will remain in effect.
16. TERMINATION
These Terms remain in effect until terminated. Obligations incurred prior to termination survive.
17. ENTIRE AGREEMENT
These Terms, along with our Privacy Policy and referenced policies, constitute the full agreement between you and NOSPOTLEFT regarding use of the Platform.
18. GOVERNING LAW
These Terms are governed by the laws of England and Wales, without regard to conflict-of-law principles, and are subject to the Consumer Rights Act 2015 and other applicable UK consumer protection law. Nothing in these Terms affects your statutory rights as a consumer.
19. AMENDMENTS
NOSPOTLEFT may update these Terms at any time. The most current version is available on this page. Continued use constitutes acceptance of the revised Terms.
20. SHIPPING AND DELIVERY
Orders are shipped via selected carriers. Estimated delivery times and fees are displayed at checkout. NOSPOTLEFT is not responsible for delays caused by carriers or unforeseen events.
Your delivery rights are protected by the Consumer Rights Act 2015.
21. RETURNS AND REFUNDS
You may return eligible items in accordance with our Returns & Refunds Policy. Return shipping is the customer's responsibility unless the item is defective, not as described, or we made an error. Refunds are processed within 7 business days of receiving returned items.
In addition, if you are a UK consumer buying online, you have a statutory right to cancel your order within 14 days of receiving the goods under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Our 30-day returns window is offered in addition to, and does not replace, your statutory rights.
For return requests, email: support@nospotleft.com
22. PRODUCT WARRANTY
All products are covered under applicable UK consumer law, including the Consumer Rights Act 2015. If you receive a defective or non-conforming item, contact support@nospotleft.com with a description and supporting evidence. We will arrange repair, replacement, or refund as appropriate.
23. CONTACT US
NOSPOTLEFT
Address: 31 Stonald Rd, Whittlesey, Peterborough PE7 1RE, United Kingdom
Email: support@nospotleft.com
Phone Number: +44 7451258665
Customer Service Hours: Monday to Friday, 10:00 a.m. – 6:00 p.m. (GMT)
We aim to respond within 24 hours.